VAMC Bedford strives to always provide the highest quality of care. We recognize there may be times when a patient or family member has an issue which requires our attention. Because the best time to let us know of any concern or question is at the time it happens — so we can resolve it as quickly as possible — we have established several programs to assist you.

Joseph Dooley, Chief of Voluntary Service heads up the Customer Service Committee as chair. He is located in Building 61 room b09 and can be reached at 781-687-3074.