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Edith Nourse Rogers Memorial Veterans Hospital


Leadership Team

Portrait of Susan MacKenzie, PhD

Susan MacKenzie, PhD | 781-687-2201

Acting Director

Susan A. MacKenzie, Ph.D., was appointed Acting Director of Edith Nourse Rogers Memorial Veterans Hospital July 24, 2017.

Prior to this appointment, Dr. MacKenzie has served as the Director of the Providence Veteran Affairs Medical Center, Deputy Medical Center Director of the Boston Healthcare System, and the Deputy Network Director of the VA New England Healthcare System. During 2012 - 2013, she served as the Acting Director of VA Maine Healthcare System and the Manchester VA Medical Center.

During her 30-year VA career, Dr. MacKenzie has also held a number of administrative appointments in VA Boston Healthcare System, including Staff Assistant to the Medical Center Director, Assistant Chief of Medical Administration Service, and Quality Management Coordinator for Accreditation.

Dr. MacKenzie is a graduate of the 1999 Leadership VA Program. She is a fellow in the American College of Healthcare Executives and a member of Women in Healthcare Management. She holds a Bachelor's degree in Health Science, a Master’s of Public Administration and a Doctorate in Health Policy, all from Northeastern University.

Portrait of Ed Koetting

Ed Koetting | 781-687-2202

Associate Director

Edward Koetting was appointed Associate Director for Edith Nourse Rogers Memorial Veterans Hospital on July 26,2015. In his position as Associate Director of Bedford VA, Mr. Koetting oversees Finance, Logistics, Engineering, Emergency Management, Police, Security and Human Resources.

Prior to assuming this position, Mr. Koetting served as the Bedford VA's Chief Financial Officer. He has also served as the Budget Officer for Marine Corps Installation and the Accounting Officer for Department of Defense Education Activity Pacific. Prior to his overseas assignments, he served as the Assistant Financial Officer for the North Chicago VA. Mr. Koetting also served as a Navy Comptroller for Training Support Center, North Chicago.

Mr. Koetting's public service career also included two positions with the State of Missouri, first as an auditor for the Missouri Gaming, and later as Information Systems Specialist for the Missouri Department of Transportation.

Mr. Koetting is also a proud U.S. Marine Corps Veteran who served more than nine years in finance.

Mr. Koetting holds a Master's degree in Health Management from William Woods University, a Bachelor's degree in Information Systems from Columbia College and a Bachelor's degree in Accounting from Northwood University.

Portrait of Mary Anderson, RN MSN

Mary Anderson, RN MSN | 781-687-2083

Nurse Executive/Associate Director for Patient Services

Mary Anderson, RN, MSN was employed at VA Maine Healthcare System for eight years prior to coming to Bedford VA. During the last five years she has been the Deputy Nurse Executive providing clinical and operational oversight to the Dementia Unit, Short Stay Unit, Hospice, and Long Term Care Units in the Community Living Centers. She was also responsible for acute inpatient areas consisting of Med/Surg, Intensive Care, Operating Room, and Psychiatry; and the outpatient areas of Dialysis, Mental Health clinics, and the Emergency Department.

Ms. Anderson completed a BSN from the University of Southern Maine and obtained an MSN from Saint Joseph's College in Standish, Maine. She is a member of Sigma Theta Tau International (STTI) Honor Society of Nursing.

Ms. Anderson started her career as an Emergency Department Nurse thirty five years ago and has worked in many clinical areas. Her leadership positions include Emergency Department Nurse Manager, Infection Prevention Program Manager, Community Based Outpatient Clinic (CBOC) Manager, and Director of Health Research Homecare and Hospice in Augusta, Maine.

Throughout her career, Ms. Anderson has been active in the many initiatives to improve quality of patient care, patient satisfaction, safe medication administration, invection prevention, and access to care. She has been an active participant on committees and programs at both the state and national level.

Portrait of Dan Berlowitz, MD, MPH

Dan Berlowitz, MD, MPH | 781-687-2203

Chief of Staff

Dan Berlowitz, MD, MPH, is the Bedford VA Chief of Staff. He is a graduate of the Albert Einstein College of Medicine and completed his post-graduate medical training at Boston University. His clinical background is in geriatrics and he has been employed at the Bedford VA since 1987. Among the positions he has held are staff physician, Assistant Chief of Medicine for Extended Care, and most recently as Director of the VA Center for Health Quality, Outcomes and Economic Research (CHQOER). Along with his clinical practice, Dr. Berlowitz continues with his research interests centering on assessing and improving the quality of VA medical care with an emphasis on ambulatory and long-term care settings. He is also Professor of Public Health and Medicine at Boston University.