Bedford VA moving forward - VA Bedford Healthcare System
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VA Bedford Healthcare System


Bedford VA moving forward

A photo showing one person checking in with another at the building entrance

Veterans may now schedule face-to-face appointments at Bedford VA Medical Center. Online tools are available for those with a mobile number on file to notify the clinic of their arrival and answer screening questions to show at the facility entrance. Text HERE to 53079. (Photo by Kat Bailey, Bedford VAMC)

By Kat Bailey, Bedford VA Medical Center Public Affairs
Wednesday, July 29, 2020

BEDFORD, Mass. – Edith Nourse Rogers Memorial Veterans Hospital and the community-based outpatient clinics in Lynn, Haverhill, and Gloucester (collectively known as Bedford VA Medical Center) are fully open for face-to-face patient care with COVID safety precautions in place. 

Bedford VAMC’s Expansion of Services Task Force met with each department within the Center to ensure safe infrastructure and support was secured in order to provide care that reduces risk of COVID-19 transmission to Veterans and staff. 

“Please know that we adhere to Centers for Disease Control and Prevention and relevant federal, state, and local public health guidance and recommendations as safety is paramount and part of the culture of the Veterans Health Administration.”    

Masks or face coverings that cover the nose and mouth are required in all VA facilities. Veterans who refuse to wear a mask or face covering will need to leave the facility and will be offered a virtual visit. Veterans with extenuating medical circumstances preventing wear of a mask should discuss their situation with their provider before arrival. 

Due to physical distancing requirements in waiting rooms, Veterans should plan to enter the facility no more than five minutes prior to their appointment time. If the Veteran’s mobile number is on file, they can notify the clinic of their arrival by texting here to 53079 and follow the reply text instructions. For continued safety, Veterans should exit the facility as soon as their appointment has ended. 

“As Bedford VAMC begins to expand services, Veterans are encouraged to continue taking advantage of VA Video Connect (VVC), telephone, and secure messaging via MyHealtheVet to conduct health care appointments,” Dr. Rungta said. “These telehealth options allow you to meet with your provider in the comfort of your home over the phone or onscreen using a tablet, laptop, or desktop computer.” 

Dr. Rungta encourages Veterans to ask their provider about telehealth options for their next visit. 

Visit the operating status page of Bedford VA Medical Center’s public website at for the latest information about the expansion of services. 

Bedford VAMC’s social media accounts also provide updated information. Like and follow us at and

Real-time, map-based data on COVID-19 case counts is available on VA’s Access to Care Website. For more information about the Coronavirus, visit


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