Edith Nourse Rogers Memorial Veterans Hospital

Request Your Medical Records

Release of Information Requests from Other Health Care Providers

Requests can be submitted on your authorization forms and submitted to the address or fax number listed below.  The request for information should clearly identify the patients full name and date of birth, the information requested, and to whom the information is to be sent.

Release of Information at the Veterans Request

Requests for your medical records must be made in writing using one of the forms to the right.  All forms must be completed in full, signed and dated.  Request can take approximately 10-14 days to process. 

Requests can be sent to the ROI office the following ways:

By Mail

Bedford VA Medical Center
200 Springs Road (003B)
Bedford, MA 01730
Attention: ROI

By Fax

(781) 687-3279 or (781) 687-3147
Attn: ROI Office

In Person

The ROI staff are located in Building 78, Room B08 (ground floor), near the Agent Cashier.  ROI office hours are from 7:30AM – 3:30PM, Monday – Friday.

If you have any questions, please call one of our ROI staff at (781) 687-2097/3643, or toll free at 1-800-VETMED1 (800-838-6331), at extension x2097 or x3643.

Privacy

For questions regarding the privacy and security of information kept by our facility, please contact the Privacy Act/FOIA Officer at (781) 687-3811, or toll free at 1-800-VETMED1 (800-838-6331), at extension x3811.   Below is VA’s Notice of Privacy Practices.  This notice describes how the VA manages and uses your health information and what your privacy rights are.
Notice of Privacy Practices