Mental Health - VA Bedford Healthcare System
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VA Bedford Healthcare System


Mental Health

If you qualify for VA health care, you can get high-quality mental health services as part of your benefits. You may also be able to get care for certain mental health problems even if you don't have VA health care.

Mental Health Services at Bedford VA and its satellite clinics at Haverhill, Gloucester, and Lynn are available to treat veterans in the community with many different Mental Health needs. All new patients have their needs assessed in an evaluation, and treatment is planned under a psychiatrist's direction. Individual and group psychotherapy, as well as medication and other specialty treatments, are available depending on the assessment.

Mental Health Clinic

Ouptatient mental health care available through the Mental Health Clinic may inlude psychiatric medications, individual or group therapy, and ongoing case management. At Bedford VAMC, Veterans receive mental health care under a team model. Six teams: Alpha, Bravo, Charlie, Delta, Echo and Foxtrot are composed of a minimum of one prescriber (psychiatrist and/or APN), psychologist, social worker, and nurse. This streamlines continuous access to recovery oriented evidenced based services and improves the consistency and quality of care to Veterans through improved staff communication, efficiency, and inter-disciplinary collaboration.

Specialty services available include: evidence based therapies (e.g. Cognitive Processing Therapy, Prolonged Exposure, Acceptance and Commitment Therapy), couples therapy, ongoing case management, conjoint psychotherapy and case management. Veterans may require additional evaluation before being assigned to a team, depending upon the availability of other recent, comprehensive evaluations they have received.

Mental Health Clinic Hours Monday - Friday 8:00am to 4:00pm*

Building 78, 2nd Floor 781-687-2347

*Some services are available evenings and Saturdays, ask your mental health provider.

Mental Health Walk In Clinic

Psych Walk-In Clinic is an easily-accessed venue for evaluation of new or emergent mental health conditions and is open all business hours for urgent problems that cannot be handled by the Veteran’s team or problems that will require admission. Building 78, 2nd Floor Mental Health Clinic 781-687-4333.

Mental Health Evaluations Center

New to Bedford VAMC Mental Health? Help starts here!

The Mental Health Evaluations Center was created to give new Veterans in new situations a new look and a new start. The Center is designed to give Veterans who are new to Bedford Mental Health a timely and efficient entry to individualized Mental Health services and programs. A comprehensive assessment of the Veteran’s needs and strengths, in collaboration with the Veteran’s preferences begins the process of recommendations and referrals to the most appropriate programs and therapies at Bedford VAMC. The MH Evaluations Center is located in Building 78, 2nd Floor Room 227D. To schedule an evaluation please call the Mental Health Clinic 781-687-2347 or ask your primary care provider to refer you.

After-Hours Mental Health Emergencies

Bedford VAMC is here to support our nation’s heroes day and night. Urgent Admissions for psychiatric care can be arranged after hours through the Administrative Officer of the Day. Use the ambulance entrance Building 78. Dial Direct 781-687-4333.

Some of our other programs and services include:

Crescent House Transitional Residence

The Crescent Building Transitional Residence Program (CWT/TR), located in Lowell, MA, is a unique rehabilitation program which is designed to intervene in the cycle of homelessness and institutionalization by providing an environment in which veterans can acquire skills and supports needed to function productively and independently in competitive employment and community based housing. More

Community Residential Care Program

Community Residential Care is a sheltered living program for veterans unable to live on their own because of disability or family circumstances. It provides room and board, supervision, monitoring and attention to personal care. More

Community Stabilization Program

The Community Stabilization Program (CSP) is a community based psychosocial crisis stabilization program. Our focus is to provide evaluation, treatment, and or crisis intervention to veterans whose current functional level does not require treatment as an inpatient. Our mission is to improve the quality of life to veterans through psychosocial interventions! More

Compensated Work Therapy

Compensated Work Therapy is a vocational rehabilitation program whose primary mission is to prepare, return and support motivated veterans in jobs and communities of their own choosing. Our "Parternship Approach" is designed to assist participants in identifying resources and removing barriers while empowering them through building competence and confidence. More


The Domiciliary is a multidisciplinary, specialized, biopsychosocial program created specifically to meet the many complicated needs of our homeless veteran population. The program generally lasts for 4 months and combines a supportive psychoeducational group approach with intense vocational assessment, counseling and employment leads. More

Grant and Per Diem

Community based transitional housing for homeless Veterans.

Homeless Services

Services for homeless veterans include outreach, formal and informal partnerships with community providers, and strong advocacy on both a regional and national level. More

Inpatient Services

Acute Inpatient Psychiatric treatment is hosted on the fourth floor of Building 78, or “78G.” Most Veterans are admitted for brief crisis intervention or detoxification. Individualized treatment typically includes medication and individual and group therapy, supplemented by a therapeutic milieu, occupational and recreational therapy, rehabilitative work, chaplain services, and case management. Post-acute care is planned, including a variety of options from intensive outpatient treatment to outpatient clinic or residential follow-up services. More

The Geropsychiatry Unit is a locked 35 bed inpatient geropsychiatry unit. The goal is to provide ongoing care and rehabilitation for chronic psychiatric patients in a secure and therapeutic environment.More


Find more information on common mental health problems. More

Mental Health Intensive Case Management (MHICM)

The MHICM is a program serving veterans with psychiatric disabilities who sometimes find it difficult to stay in the community. The veterans served sometimes also struggle with alcohol or drug problems. The mission of the program is to provide state of the art, community-based care and to empower people to live at their greatest potential in the community. Home visits and other treatments are provided by a multidisciplinary team. More

Suicide Prevention Services

The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 1-800-273-8255 and Press 1, chat online at, or send a text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year. The hotline is located in Canandaigua NY, and answered by Veterans or other staff trained in Veteran services. The call can is 100% confidential but if you choose, a consult will be put in to us at Bedford VAMC (or your closest VAMC), which will be responded to within 24 business hours.

Our local team is reached through our national support system day and night to provide needed support. A consult will automatically be placed if a rescue is needed.

Suicide prevention coordinators work with mental health care teams to monitor and support Veterans at high risk for suicide. A personal safety plan that helps the Veteran recognize signs that often precede his/her suicidal ideas and lists strategies that help the Veteran manage those thoughts and feelings. The plan also identifies people that the Veteran can turn to for help. Safety plans are created with the mental health provider and the Veteran (including family members, if desired). This way, a plan is designed specifically for the Veteran and his/her problem areas. At Bedford VAMC you can reach the Suicide Prevention team during normal hospital hours by calling LaShanta Petroski-Ackley, LICSW at 781-687-3425 or Becky Dreifuss, LICSW 781-687-2176.

Use the crisis line if you need immediate attention any time:

 1-800-273-8255 and Press 1

Veterans Community Care Center

The Veterans Community Care Center (VCCC) is a community based treatment program located in the Massachusetts Mills complex in downtown Lowell. The Center provides a supportive environment in which veterans experiencing difficulty with community adjustment, interpersonal relations, medication management, addiction problems and vocational problems can receive assistance. More

Veterans Mental Health and Addictions Program (VMAP)

The Veterans Mental Health and Addictions Program is a Chemical Dependency Rehabilitation Program with components addressing various stages of recovery. The philosophy of the program is that disease of addiction chronic, progressive but treatable. Therapeutic environment strengthens recovery process. More

Contact Info


  • Bedford VA Medical Center

Contact Number(s)

  • 781-687-2347

Hours of Operation

  • Monday - Friday 8:00am - 4:30pm