VCCC Community Based Outpatient Clinic - VA Bedford Healthcare System
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VA Bedford Healthcare System


VCCC Community Based Outpatient Clinic

The Veterans Community Care Center (VCCC) is a community based treatment program. The Center provides a supportive environment in which veterans experiencing difficulty with community adjustment, interpersonal relations, medication management, addiction problems and vocational problems can receive assistance. The Center also provides transitional services for recently hospitalized veterans, and serves as an alternative to hospitalization for individuals in crisis. The program offers an opportunity for veterans to receive intensive treatment while remaining within their social and family environment.

We Provide

  • Multidisciplinary diagnostic assessment.
  • Individualized treatment planning.
  • Biopsychosocial rehabilitation services to veterans who are: in need of a structured treatment environment; In need of less than intensive full time inpatient treatment, but more than occasional outpatient services.
  • Structured day activity for Residential Care Home residents.
  • Transitional adjustment services; assisting veterans' efforts to return to fully functional community participation.
  • Time limited transition from full time inpatient treatment status to full time outpatient treatment status.
  • On site Compensated Work Therapy Program.
  • Group and Individual Therapy Counseling.
  • Psychoeducational coping skills training.
  • Psychosocial therapies.
  • Pharmacotherapy.
  • Substance Abuse relapse prevention program.
  • Wellness education and activities.
  • Rehabilitation assistance and activities (both short and long term) for veterans who have encountered a medical situation that interferes in their ability to return to normal daily routine or activities such as employment.

Referred Veterans Must

  • Be eligible for VA services.
  • Be enrolled to outpatient status at the Bedford VA Hospital.
  • Be in need of the community-based services offered by the VCCC Program.
  • Be willing to accept a therapeutic contract.
  • Be willing and able to attend and participate in VCCC Program activities.
  • Be able to arrange transportation to and from the center.
  • Be compliant with prescribed medication (this is desirable but should not preclude consideration of alternative medication management strategies).
  • Who Should be Considered for Referral
  • Veterans who need increased daily structure, or increased daily socialization.
  • Chronically mentally ill veterans - especially those residing in the Metropolitan Lowell area - who are in need of more than occasional outpatient contact.
  • Inpatient veterans who have been enrolled in the VCCC while on outpatient status.
  • Veterans who need assistance in maintaining sobriety and with relapse prevention but are unable to access the hospital based substance abuse program.

How to Refer

Referrals may be generated by any of the VA multidisciplinary treatment teams, and clinical staff, as well as community agencies and clinicians. Referral can be initiated via CPRS consultation format. Referral requires the signature of the referring clinician. When possible, the inclusion of the veterans' most recent discharge summary, VA form 10-1000 is required along with the Social Work Psychosocial Assessment, VA form 10-1349, if available. Center staff would be pleased to answer any questions and provide assistance around eligibility, referral and/or enrollment procedures. View our VCCC FAQ's (Frequently Answered Questions).

Contact Information

Cynthia Yeager, RN, MSN-APRN


From Route 495 or Route 3: Take the Lowell Connector to Plain Street (Exit 4). Take a right on to Plain Street, and go across the bridge over railroad tracks. Take the fourth right after the bridge onto Cunningham Street, which ends at Marshall Road. Follow VA sign at foot of the hill to VA Clinic.

Contact Info


  • 130 Marshall Road, Lowell MA

Contact Number(s)

  • 978-671-9115

Hours of Operation

  • Monday - Friday 8:00am - 4:30pm